CARRIAGE TERMS

Thank you for purchasing our small furniture items. We are committed to providing our customers with clear and reliable delivery services, ensuring you are informed about order processing, shipping, and after-sales arrangements.

Due to continuously increasing operating costs and prolonged business losses, we have decided to conduct a clearance sale at a loss. This sale is a clearance event; all items are existing stock, in limited quantities, while supplies last. Even during this clearance phase, we will continue to provide our promised complete logistics and delivery services.

1. Shipping Location
   All small furniture orders are shipped from our US warehouse.

We will arrange packaging, warehousing, and delivery based on the order information.

2. Order Processing Time
   Orders will be processed on the same day after payment confirmation.

Order processing includes inventory confirmation, packaging, and logistics arrangements.

Once the order is processed, the goods will enter the shipping stage.

3. Shipping Time
   Under normal circumstances, the estimated shipping time is 2 days.

Shipping time is calculated from the date the goods leave the shipping warehouse.

Due to weather, holidays, logistics company operations, or other uncontrollable factors, actual delivery time may be slightly delayed.

4. Delivery Area
   We arrange delivery based on the valid shipping address provided in the order.

When submitting your order, please ensure that your name, address, and contact number are accurate.

If delivery fails or is delayed due to incorrect information provided by the customer, the customer may be held responsible.

5. Order Tracking
   After the goods are shipped, we will send relevant notifications via the contact information provided in the order.

Customers can also contact customer service to check the order’s delivery status.

6. Return Policy
   Customers can apply for a return within 30 days of receiving the goods.

Even if the goods have been opened, as long as they meet the return requirements, customers can still contact customer service to submit a return request.

Please contact us before returning the goods to obtain the return process and return address. Goods returned without confirmation may not be processed promptly.

7. Refund Time
   After the return is approved, we will process the refund within 3 days.

The refund will be returned using the original payment method.

Actual arrival time may vary depending on the processing speed of the bank or payment institution.

8. Clearance Sale and Delivery Notice

Due to continued losses, the merchant has decided to conduct a clearance sale at a loss. All clearance items are existing inventory; some items have limited quantities and will not be restocked once sold out.

We appreciate the support and understanding of every customer and will continue to fulfill our promises regarding order delivery and after-sales service during the clearance sale period, providing customers with a transparent and secure shopping experience.